Making: communication effective or
overcoming / gate ways to communication
1) Clarity and Completeness: In communication effectively, it is very
essential to know the 'audience' for whom the message is meant. The message to
be conveyed must be absolutely clear in the mind of the communicator because if
you do not understand an idea, you can never express it to someone. The message
should be adequate and appropriate to the purpose of communication. The purpose
of communication, itself, should be clearly defined.
2) Proper Language: To avoid semantic barriers, the message
should be express in simple, brief and clear language. The words or symbols
selected for conveying the message must be appropriate to the reference and
understanding of the receiver.
3) Sound Organization Structure: To make communication effective, the
organization structure must be appropriate to the needs of the organization.
Attempt must be made to shorten the distances to be traveled for conveying
information.
4) Orientation of Employees: The employees should be oriented to
understand the objectives, rules, authority relationships and operations of
enterprise. It will help to understand each other, minimize conflicts and
distortion of messages.
5) Emphatic
Listening and Avoid Premature Evaluation: To communicate effectively, one should be a good
listener. Superior
should develop the habit of patient listening and avoid premature evaluation of
communication from their subordinates. This will encourage free flow of upward
communication.
6) Motivation
and Mutual Confidence: The message to be communication should be
so designed as to motivate the receiver to influence his behavior to take the
desired action. A sense of mutual trust and confidence must be .generated to
promote free flow of information.
7) Consistent Behavior: To avoid credibility gap, management must
ensure that their actions and deeds are in accordance with their communication.
8) Use of
Grapevine: Grapevine
or the informal channels of communication help to improve managerial decisions
and make communication more effective. Thus formal channels of communication
must be supplemented with the use of grapevine.
9) Feedback: Communication is not completes unless the
response or reaction of the receiver of the message is obtained by the
communicator the effectiveness of communication can be judged from the
feedback. Therefore, feedback must be encouraged and analysed.
10)Gestures
and Tone: The way you say something is also very important along with the message
for gestures such as a twinkle of an eye, a smile or a
handshake, etc., Convey sometimes tone meaning then ever words spoken or
written. Thus, one should have appropriate facial expressions, tone, gestures
and mood etc., to make communication effective.
0 comments:
Post a Comment